GDPR Information

Last Updated: September 2026

The General Data Protection Regulation (GDPR) is a European Union regulation concerning data protection and privacy. Although link-ember is based in Canada, we are committed to protecting the privacy of all our users, including those in the European Economic Area (EEA). This page outlines your rights under GDPR and how we comply with its requirements.

Data Controller

For the purposes of GDPR, link-ember acts as the data controller for personal information collected through our website. Our contact details are:

Email: [email protected]
Address: 245 Bloor Street West, Suite 400, Toronto, Ontario M5S 1V6, Canada

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities, such as subscribing to communications
• Contract: When processing is necessary to fulfill a service you have requested
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligation: When processing is required to comply with applicable laws

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to withdrawal.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The criteria used to determine retention periods include:

• The nature and sensitivity of the data
• The purposes for which we process the data
• Applicable legal requirements
• Our legitimate business interests

International Transfers

As a Canadian organization, your data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where necessary, we implement appropriate safeguards for international transfers.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information below. We will respond to your request within one month. We may need to verify your identity before processing your request.

Complaints

If you are not satisfied with our response to your request, or if you believe we are processing your data unlawfully, you have the right to lodge a complaint with a supervisory authority in your country of residence.

Contact Us

For any questions about GDPR or to exercise your rights, please contact us at:

Email: [email protected]
Address: 245 Bloor Street West, Suite 400, Toronto, Ontario M5S 1V6, Canada